Cancellation & Refund Policy

Last updated: 17 October 2026

This policy explains how cancellations and refunds work for bookings with Perfect Services.

1. No advance payment

We do not collect any advance or online payment when you book through this website, by phone or on WhatsApp. You pay only after the technician's visit.

2. Cancelling or rescheduling a booking

• You can cancel or reschedule free of charge at any time before the technician arrives, by calling or sending a WhatsApp message to 7499439914.
• Once the technician has visited and inspected the appliance, the ₹250 service visit charge is payable even if you decide not to go ahead with the repair.

3. Repair charges

Repair labour and spare-part charges are told to you before work starts and are payable only if you approve the repair.

4. Refunds

• If you were charged more than the agreed amount, or charged in error, contact us within 7 days of payment. After checking, we will refund the excess amount to your original payment method (UPI or cash) within 7 working days.
• If you are not satisfied with a repair, contact us and we will review your concern and arrange a re-inspection where appropriate.

5. How to contact us

Call or WhatsApp 7499439914, or email arakh608@gmail.com, with your name, booking date and details of the issue.